PDA

View Full Version : can't watch courses



cobaltblaze
28th December 2020, 01:33 AM
just bought the self defense course but can't use it, coming up with this everytime i log in my acc page
my email is cobaltblaze@outlook.com
Order History There has been a critical error on your website.
Learn more about debugging in WordPress. (https://wordpress.org/support/article/debugging-in-wordpress/)


help please

Jexx
28th December 2020, 02:23 AM
Hi CobaltBlaze,

This happened to me also, it turned out to be something that goes wrong after using the "Change Password" mechanism.

The way I got this sorted out was to use the "Help" link at the top right (just left of the login menu item), and submitted a help request via the ZenDesk support page. A support person then sorted the issue. It took a good few hours for them to reply due to difference in timezone, but they then sorted it.

Hope this helps.

Best Wishes

Jexx

CFTraveler
28th December 2020, 03:47 PM
I moved your thread to the one dedicated to technical issues.

Robert Bruce
29th December 2020, 02:39 PM
Very sorry about this. Contact our helpdesk and they'll fix it for you pretty quickly.

We can't fix this critical error problem easily, so we are creating a brand new site. This is currently at www.astraldynamics.org You can go take a look...its awesome.

peace, robert